Terms of Service
Effective Date: 20-05-2016
Last Updated: 02-01-2025

1. Introduction
Welcome to Ziontech Solutions Ltd. These Terms of Service govern your use of our website, services, and any transactions conducted with us. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must refrain from using our services. These terms are governed by the laws of Kenya.

2. Definitions

• "Company" refers to Ziontech Solutions Ltd.

• "Services" refer to all products, software, and services offered by the Company.

• "User" refers to any individual or entity accessing or using the Services.

• "Website" refers to https://ziontechsolutions.tech.

3. Use of Services
You agree to use our services lawfully and ethically. You shall not engage in any activities that violate applicable laws, infringe upon the rights of others, or disrupt the proper functioning of our website and services. Unauthorized use, including hacking, data mining, and fraudulent activities, is strictly prohibited.

4. Account Registration and Security
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your account. If you suspect unauthorized use of your account, you must notify us immediately.

5. Orders and Payments

• By placing an order through our website, you agree to provide accurate and complete information.

• Prices are listed in Kenyan Shillings (KES) and are subject to change without notice.

• We accept various payment methods, and all transactions must be completed before the delivery of products or services.

• Ziontech Solutions Ltd reserves the right to cancel or refuse any order for any reason, including suspected fraudulent activity.

6. Returns, Refunds, and Warranty

• Products and services purchased from Ziontech Solutions Ltd may be subject to return and refund policies outlined at the time of purchase.

• Any warranty provided will be limited to the terms specified for the respective product or service.

• We are not responsible for damages caused by misuse, improper handling, or unauthorized modifications.

7. Intellectual Property Rights
All content, trademarks, logos, software, and materials provided by Ziontech Solutions Ltd remain our intellectual property. Users may not reproduce, distribute, or exploit any part of our services without prior written consent.

8. Limitation of Liability
Ziontech Solutions Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. While we strive to maintain accurate and up-to-date information, we do not guarantee the completeness or accuracy of content on our website.

9. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience and analyze website traffic. You may adjust your browser settings to disable cookies; however, doing so may affect your ability to use certain features.

11. Third-Party Links
Our website may contain links to external sites that are not operated by Ziontech Solutions Ltd. We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms before engaging with them.

12. Termination
We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service or engage in any behavior that may cause harm to Ziontech Solutions Ltd, our users, or third parties.

13. Amendments to Terms
Ziontech Solutions Ltd reserves the right to update these Terms of Service at any time. The latest version will always be available on our website, and continued use of our services after updates indicates acceptance of the revised terms.

14. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Kenya. Any disputes arising from these terms shall be resolved through mediation or, if necessary, the Kenyan judicial system.

15. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us:

Ziontech Solutions Ltd
P. O. Box 1929, Eldoret, Kenya
Email: info@ziontechsolutions.tech
Website: https://ziontechsolutions.tech
Phone: +254 726 674 946 | +254 720 452 229

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.