Privacy Policy
Effective Date: 20-05-2016
Last Updated: 02-01-2025

1. Introduction
Welcome to Ziontech Solutions Ltd. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal data when you visit our website, engage with our services, or interact with us in any manner. By accessing our services, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully to understand how we handle your data and your rights regarding its use.

2. Information We Collect
Ziontech Solutions Ltd collects both personal and non-personal information from users to facilitate smooth operations and enhance user experience. Information that visitors directly submit to us through our services may include:

• Basic Contact Details: Your name, address, phone number, and email address.

• Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information: Your username, password, and security questions.

• Shopping Information: The items you view, place in your cart, or add to your Wishlist.

• Customer Support Information: Any information you choose to include in communications with us, such as messages sent through our services.

Some features of our services may require you to provide us with certain information about yourself. While you may elect not to provide this information, doing so may prevent you from using or accessing certain features.

3. How We Use Your Information
The information we collect is used to deliver and improve our products and services. This includes processing transactions, responding to inquiries, and providing customer support. We also use your data to personalize your experience by offering content and services tailored to your preferences. Additionally, we may use your information for marketing and promotional communications; however, you always have the option to opt out of receiving such messages.

Furthermore, we analyze website traffic and user engagement to identify areas for improvement. In some cases, legal and regulatory obligations may require us to retain and disclose certain data for compliance purposes. By using our services, you consent to the processing of your data for these purposes.

4. How We Share Your Information
Ziontech Solutions Ltd respects your privacy and does not sell or rent personal data to third parties. However, in certain situations, we may share your information with trusted service providers who assist in our business operations. These include third-party vendors responsible for payment processing, IT support, data storage, and customer service solutions. Any third parties we work with are required to adhere to strict confidentiality agreements and data protection regulations.

In cases where we collaborate with business partners for joint service offerings, information may be shared with your explicit consent. Additionally, if required by law or legal processes, we may disclose information to governmental authorities or other authorized entities to ensure compliance and protect our legal rights.

5. Data Security
We take data security seriously and implement various measures to safeguard your information. These include encryption technologies, secure servers, and access controls to prevent unauthorized access, misuse, or disclosure of personal data. Despite our best efforts, no security system is entirely foolproof. We advise users to take precautions, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

6. Your Rights and Choices
As a user, you have several rights regarding your personal information. You can request access to the data we hold about you and make corrections if necessary. If you wish to have your data deleted, you may request its removal, subject to legal and contractual obligations that may require us to retain certain information. You also have the right to restrict the processing of your data under specific circumstances.

If you no longer wish to receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions provided in our emails or by contacting us directly. We strive to respect your privacy preferences and ensure you have control over how your data is used.

7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies are small text files stored on your device that allow us to recognize returning visitors, customize content, and provide a seamless browsing experience. While most web browsers accept cookies by default, you have the option to modify your browser settings to block or delete cookies. However, doing so may impact the functionality of our website.

8. Third-Party Links
Ziontech Solutions Ltd may provide links to external websites for informational or business purposes. These third-party sites operate independently and have their own privacy policies. We do not assume responsibility for their practices and encourage users to review the privacy policies of any external sites they visit.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or industry best practices. The latest version of this policy will always be available on our website, and we recommend reviewing it regularly to stay informed of any updates. Your continued use of our services after any modifications indicates your acceptance of the revised policy.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us using the contact information below:

Ziontech Solutions Ltd
P. O. Box 1929, Eldoret, Kenya
Email: info@ziontechsolutions.tech
Website: https://ziontechsolutions.tech
Phone: +254 726 674 946 | +254 720 452 229

Thank you for trusting Ziontech Solutions Ltd with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience with our services.